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UNS Energy Corporation is an investor-owned utility and is planning to use the services of Oracle Fusion Middleware and leverage the services it offers to optimize and elevate the customer experience while reducing the associated costs as well. This seems to be a good move by the corporation considering that they are using the WebLogic Server and SOA Suite from Oracle for their new web automation program.
This innovative usage of Oracle Fusion Middleware is a good topic to study on, and if you are taking Oracle Fusion & Middleware courses, this is a good topic to base your project or mini project on. You can study how exactly this implementation has been done and suggest any improvements, if you can find any.
UNS Energy Corp is a energy provider for an excess of 630,000 customers across the Arizona region. They provide a reliable and safe energy supply service. Their daily business requirements require interaction with customers in case of any issues. Until recently, they were using a customer management process which was phone based. Catching up with the advancement of technology, they decided to introduce a web based customer process management process which will not only be more effective, but also be reliable.
UNS Energy already had a Oracle-based database and management system and employing the usage of Fusion Middleware seemed like the logical choice, considering Oracle is the top player in that particular arena. The web interface will allow its customers to easily monitor and manage the different aspects of their account like consumption, payment, dues, etc. This method is cheaper (in the long run, of course!), convenient for the company and the consumers, and also takes lesser time.
UNS Energy Corp is also planning to use Oracle’s Fusion Middleware for all its application integration and data requirements, as they are impressed by the success of this web-automation venture.
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Please Share This Knowledge With Others!
I really do appreciate the tip you offer in this article: to look into Oracle Fusion Middleware. I have been considering if it might be worthwhile for me to take a certification course for either Oracle or Java. The dilemma I have (and I’m sure many have) is which type of certification offers more job opportunities or higher salaries. This is a major quandary for anyone whose new to this.
I saw a news report on the nightly news which examined the SAT scores of the last High School graduating class – most of whom are college freshmen – and the results showed that more than half of them were not ready for college. This only illustrates the need for anyone, not just young graduates, to acquire training, especially in some form of programming, since we are living in the information age.
Large energy companies aren’t the only ones deploying this technology. Elizabeth Arden, Inc. has also deployed Oracle Fusion Human Capital Management (HCM) in the Oracle Cloud to help the company gain global visibility into its international human resources information, centralize that information, automate HR processes and provide international reporting compliance. So I think it is safe to say that this is becoming a trend.
I can see that you can reduce your applications implementation and upgrade cost by adopting standards based Oracle Fusion Middleware. Application implementations commonly require some level of customization and integration to meet individual organization needs. Due to unique requirements, some processes may continue to have “whitespaces that could benefit from visibility and automation. The types of customization and integration needs vary from basic to more complex and may utilize a variety of approaches and technologies.
This company is only one of many, it seems. One other quick-service restaurant chain has decided to upgrade to Oracle Fusion Applications, hoping to streamline its business process. But it has to undergo a lot of staff training to get there. I wonder if this is any indication that Oracle is difficult to become proficient in or is that more because their business has many moving parts.
If this is a trend, then it could be an indicator that the demand for Oracle developers / programmers is about to rise significantly. I would bet that once this information becomes more known, beyond the inner circles of the programmers, there might also be a spike in sign ups for training courses both at colleges and online on sites like this.
I heard that the company, Amazon, wants to make it easier to deploy and manage applications in its cloud,. Python developers can, for instance, use Elastic Beanstalk to create an Amazon database instance for use within an application. The database instance is automatically configured to communicate with the instances running the application. That is a very basic example, but you can do a lot with this capability.